Employee experience is an umbrella term used for all the experiences that your employees undergo on their journey at your company. All employee-related activities, such as onboarding, communication, recognition,appreciation, corporate events, office setup, company culture, incentives,together form the whole employee experience.
Enhancing employee experience is one vital ingredient for a company’s growth.
Importance of creating a differentiated employee experience
Businesses are becoming people-centric more and more every day. This is because the success of a business idea relies upon the people who will use the solution and the people who will make that possible. Creating an unbeatable employee experience should be your top priority if you want your employees to reach their full potential at work and give wonderful results.
Hiring is no longer done to just fill positions, it is done to attract top talent and then retain it. But retention of the top performers is only possible when you have a differentiated employee experience from other companies because the people who are skilled have a lot of options, so you need to give them a reason to stay and contribute to your company.
Tips to build a better employee experience
1. Enhance the onboarding process: The onboarding process is the first experience an employee gets as a new hire and, to use his talents to the best, he should be finely introduced to his new responsibilities and company through proper training and welcoming. Therefore, keep in mind to set an amazing first impression on the employees by upgrading your onboarding process.
2. Recognize and appreciate their efforts: Appreciating the efforts of your employees will give them satisfaction and motivation to do better. Giving recognition also boosts morale and increases engagement. Don’t forget to pat your employees back when they perform well.
3. Allow autonomy to make decisions: Giving the employees autonomy to make some decisions on their own gives them a sense of belonging and incentive to work better. They are more likely to give more to a project that feels like their own.
4. Encourage development: Make the career development of your employees a priority. Helping the employees upgrade their skills through training and workshops is an investment for the company and an opportunity to learn for the employees.
5. Better communication: There should be no barriers when it comes to communication, be it horizontal or vertical. A subordinate should be able to express his ideas clearly to his superior with out any mental or physical barrier.
6. Give constructive feedback instead of blunt criticism: Giving out harsh criticism often demotivates employees. Try giving constructive feedback in a way that doesn’t harm the sentiments of your employees and instead tells them how to do the job better.
7. Take regular feedback and act on it: Ask your employees about what improvements can be made to enhance their experience at work through regular feedback. Act upon the feedback and improve the experience of your employees.
Start now by asking your employees whether they are happy with your company or not and make changes to build a great employee experience today.